Terms and Conditions

Last updated: 22/08/2025

1. Acceptance of Terms

By accessing and using Flouly ("the Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to any part of these terms, you should not use our service.

2. Service Description

Flouly is an appointment and client management platform designed for freelancers and independent professionals. The service includes tools for scheduling appointments, managing clients, sending reminders, and generating reports.

3. User Accounts

To use Flouly, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your password
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Providing accurate and up-to-date information

4. Acceptable Use

You agree to use the service only for lawful purposes and in accordance with these terms. It is prohibited to:

  • Use the service for illegal activities
  • Attempt unauthorized access to systems or data
  • Interfere with the service's operation
  • Transmit viruses or malicious code
  • Violate intellectual property rights

Email Communications: Flouly sends exclusively transactional emails related to platform usage, such as confirmations, reminders, notifications, and password resets.

5. Privacy and Data

Your privacy is important to us. The use of Flouly is subject to our Privacy Policy, which forms part of these terms. You are responsible for obtaining the necessary consent from your clients for the processing of their personal data.

6. Plans and Payments

Flouly offers different subscription plans:

  • Early Adopter: Free access for 1 year for the first 30 users
  • Basic Plan: Essential features with limits
  • Professional Plan: Complete features without limits

Prices may change with prior notice. Payments are processed securely and are non-refundable except in exceptional cases.

7. Intellectual Property

Flouly and all its content, including but not limited to software, design, text, graphics, and logos, are the property of Flouly or its licensors and are protected by intellectual property laws. You retain rights to content you upload to the service.

8. Limitation of Liability

In no event shall Flouly be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or use. Our total liability shall not exceed the amount paid by you in the 12 months prior.

9. Service Availability

We strive to maintain 24/7 service availability, but we do not guarantee uninterrupted availability. We may perform scheduled maintenance with prior notice.

10. Termination

The user may request cancellation of their account at any time. We may suspend or terminate your access if you violate these terms. Upon termination, you will lose access to your data, which may be permanently deleted.

11. Modifications

We reserve the right to modify these terms at any time. Changes will take effect immediately after publication. Your continued use of the service constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of Mexico. Any dispute will be resolved in the competent courts of Mexico.

13. Contact

If you have questions about these terms, contact us at:

Email: legal@flouly.com